We’d Love to Hear from You!
At Cookies & Biscuits, we believe the best conversations often happen over a cookie (or three!). Whether you have a question about an order, need help with a recipe, or just want to share some baking love, we’re here for you.
Reach out using the methods below, and our friendly team will get back to you as soon as possible.
Send Us a Message
Have a specific question? The quickest way to reach us is by filling out the form below. We’ll get back to you within 24-48 hours.
Form Fields to Include:
- Full Name *
- Email Address *
- Subject * (e.g., Order Inquiry, Wholesale Question, Website Feedback, General)
- Order Number (Optional)
- Message * (Please provide as much detail as possible)
Other Ways to Get in Touch
Customer Service Email:
[hello@cookiesbiscuits.com] or [support@cookiesbiscuits.com]
Ideal for: Non-urgent inquiries, detailed questions, and sending us photos of your baking creations!
Phone:
[+1 (555) 123-4567]
Our Hours: Monday – Friday, 9:00 AM – 5:00 PM [Your Timezone]
Ideal for: Urgent order issues or if you just prefer to talk it out.
Snail Mail:
Cookies & Biscuits
[123 Bakery Lane, Suite 100]
[Sweet Tooth City, ST 54321]
(Please note: We’re a small team, so response times for physical mail may be slower.)
Frequently Asked Questions (FAQs)
Before you contact us, you might find the answer you’re looking for in our FAQ section. We’ve compiled answers to our most common questions about shipping, allergens, and more.
[Visit Our FAQ Page]
Connect & Crumb With Us
Don’t forget to follow us on social media for the latest recipes, new product launches, and behind-the-scenes crumbs!
[Social Media Icons Linking to: Facebook, Instagram, Pinterest, TikTok]
Wholesale & Partnership Inquiries
Are you a café, shop, or corporate gift buyer interested in carrying our products? We’d be delighted to discuss partnership opportunities!
Please contact us at: [wholesale@cookiesbiscuits.com]
Thank you for thinking of Cookies & Biscuits. We can’t wait to connect!
How to Implement This Page:
- Create the Page: In your website’s admin panel (like WordPress), create a new page titled “Contact Us.”
- Use a Contact Form Plugin: Most websites use a plugin (like WPForms, Contact Form 7, etc.) to create a functional form. Embed the shortcode or block for the form in the “Send Us a Message” section.
- Fill in Your Details: Replace all the bracketed
[ ]information with your actual phone number, email, and address. - Link to Your FAQ Page: If you have an FAQ page, be sure to link it. If not, you can remove that section or create the page later.
- Add Social Media Icons: Use icons or text links for your social media profiles.
- Publish: Publish the page and add a link to it in your main website navigation or footer.