Welcome to Cookies & Biscuits (“we,” “our,” or “us”) at https://cookiesbiscuits.com/. We are committed to protecting your privacy and being transparent about how we handle your information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.
Yes, our name is about delicious baked goods, but this policy also covers the digital “cookies” that websites use. We believe in clarity, so we’ll do our best to keep this simple and easy to understand.
1. Information We Collect
We collect information to provide and improve our service to you. The types of information we collect include:
a) Information You Provide Directly:
- Contact Information: When you sign up for our newsletter, contact us via a form, or place an order, you may provide your name, email address, and shipping address.
- Account Details: If you create an account, you will provide a username and password.
- Payment Information: When you make a purchase, our payment processors (like Stripe or PayPal) handle your credit card details. We do not store sensitive payment information on our servers.
- Communications: Any correspondence you have with us.
b) Information Collected Automatically (Digital “Cookies”):
Like almost all modern websites, we use cookies and similar tracking technologies.
- What are Cookies? Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit our site. They help us make the website work properly, improve your experience, and understand how visitors use our site.
- Types of Cookies We Use:
- Essential Cookies: These are necessary for the website to function. They enable core functionalities like page navigation and access to secure areas. The website cannot operate properly without these cookies.
- Performance/Analytics Cookies: These cookies (e.g., from Google Analytics) help us understand how visitors interact with our website. They collect information about pages visited, time spent on the site, and error messages. This data is aggregated and anonymous, helping us improve how our site works.
- Functionality Cookies: These allow the website to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features.
- Targeting/Advertising Cookies: These cookies may be set through our site by our advertising partners. They are used to build a profile of your interests and show you relevant ads on other sites. They do not store direct personal information but are based on uniquely identifying your browser and internet device.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To fulfill your orders and manage your account.
- To send you our newsletter and promotional communications (you can opt-out at any time).
- To respond to your comments and customer service requests.
- To analyze and improve our website, products, and user experience.
- To prevent fraud and enhance the security of our website.
3. Sharing Your Information
We do not and will not sell your personal data to third parties. We may share your information only in the following situations:
- Service Providers: With trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., shipping carriers, payment processors, email marketing services), so long as they agree to keep this information confidential.
- Legal Obligations: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4. Your Rights and Choices
You have control over your personal information:
- Cookie Settings: You can usually modify your browser settings to decline cookies. Please note that if you disable essential cookies, some parts of our website may not function correctly.
- [Link to Cookie Preference Center] – (You can use a plugin to create this)
- Marketing Emails: You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link at the bottom of every email.
- Access and Correction: You can access and update your personal information by logging into your account on our website.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Third-Party Links
Our website may contain links to other sites, such as social media platforms or other baking resources. We are not responsible for the content or privacy practices of these external sites. We encourage you to review their privacy policies.
7. Children’s Privacy
Our service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy, your data, or our use of cookies (both digital and the chocolate chip kind!), please contact us at:
Email: [privacy@cookiesbiscuits.com] or [hello@cookiesbiscuits.com]